Assitant manager

Qualifications

• Hospitality Industry preferred
• High School Diploma Required
• Driver’s License Required
• Reliable access to a motor vehicle
• Able to work on-site 8am-5pm. 
• Ability to have a flexible schedule 
• High standard of customer service and ability to maintain constant hospitality for our members and guests
• Excellent organizational skills
• Ability to work under pressure and demonstrate flexibility
• Good IT knowledge
• Reasoning, remembering, mathematics, appropriate language ability
• Ability to receive written or oral instructions
• Ability to work with a variety of individuals
• Ability to listen and respond clearly
• Ability to lift up to 25 pounds
• Hearing – Ability to receive detailed information through oral and telephone communication
• Talking – Clearly expresses ideas by means of spoken word
• Repetitive Motions – Substantial movements of wrists, hands and fingers
• Vision – Ability to see and read
• Crouching, kneeling, standing, climbing, stooping, walking, pushing, pulling, sitting and lifting
• Ability to handle small tools such as a drill, hammer, screwdriver, etc
• Charlotte, NC 28277
• Ambitious to grow into a full time managerial position

Responsibilities

•Operating Hours are 8:00 am to 5:00 pm

•Lunchtime is 1 hour per day between 11:00-2:00 scheduled with the rest of the team to ensure continuous coverage

•Overtime may be required depending on meeting bookings and staff coverage

•Assist in the overall responsibility of ensuring a positive and welcoming atmosphere with the following:

•Assist with inventory of the café as needed and managing the par levels to ensure adequate materials both for the members and the internal team

• Conduct tours of Office and  assist manager in selling memberships   

Assist with opening and closing procedures to ensure that café and the overall space is clean and ready

•Ensure the cleanliness of the common areas, café, and member services throughout the entirety of the day

•Answer phones and directing information and people as needed

•Assist members with needs by finding resolutions or directing them to the appropriate party

•Support the GM in setup/breakdown of meetings and events, greeting guests, etc

•Assist in conducting membership tours of space

•Maintain third parties for meeting rooms

•Must be comfortable checking at least five different online platforms regularly

•Assists with the overall organization and success of the centers’ mail, both for residents and virtual offices with the following:

•Manage third parties for Virtual Offices

•Must manage at least three different online platforms daily

•It is vital for the Area CC to maintain privacy and security while handling these accounts

•Sorting and organizing all mail

•Addressing mail requests such as scanning, shredding, forwarding

•Delivering mail/packages to members

•Providing general mail support for clients and their associated questions

•Assist in implementing member experiences with the following:

•Assist in execution of scheduled member experiences on a weekly basis

•This includes following the event schedule, ensuring shopping is completed ahead of the event, and the implementation and event clean-up

•Create, send, and post monthly newsletter

Benefits

•

This is a full time, salaried position M-F 8AM to 5PM

Salary begins at $38,000-$40,000 annually

•We offer Health insurance after probationary period

•PTO Package is also included after probationary period

Flexible schedule

Professional development assistance